FAST RECOVERY FROM NETELLER ON CARD ISSUE
New pre-paid rolls out end May and could be better than its
The Isle of Man-based e-wallet Neteller seems to have bounced back
remarkably quickly from the sudden withdrawal of the Cirrus Maestro
network, which forced the e-wallet to put a hold on the use of the
Within a matter of days, Neteller has put together
a replacement, advising customers that the first of a new suite of
prepaid, reloadable debit and remittance cards for its customers in
Europe and Asia Pacific would be ready for dispatch by the end of
this (May) month.
The first of these products, a new prepaid card, is tied to a
customer’s Neteller e-wallet account, and can be used at over 24
million ATMs and Point-of-Sale (PoS) terminals worldwide.
The good news is that most of the charges levied are lower than
“The ability for our customers to access and use funds from their
e-wallets at over 24 million online and offline outlets worldwide is
very important to both them and us.” said Ron Martin, Neteller President
and CEO. “As we continue to grow our business in Europe and Asia
Pacific, we believe this new prepaid debit programme will allow us to
open up new areas of business.”
The new prepaid card replaces the
existing Neteller Card, frozen by the Cirrus Maestro withdrawal. The new
card will offer customers more flexibility and significantly lower
pricing than the previous card.
Benefits of the new pre-paid card are:
- Re-loadable directly from the client's Neteller e-wallet account
and in the same currency, therefore saving on foreign exchange fees
- Can be used at over 24 million MasterCard ATM, point-of-sale
retail, and internet sites worldwide
- Significantly better pricing than previous Neteller Card
- Available in all countries serviced by Neteller in same currency
as the e-wallet account, except Canada and the US.
Importantly the new card will be available in multiple currencies and
is tied to the customer’s e-wallet account, saving the consumer foreign
exchange fees. Neteller expects the new prepaid card to be available to
customers by the end of May 2007.
Customers will be notified as soon as the new cards are ready, but
in the meantime Neteller is urging users to sign into their
accounts, select the "Options" tab and then check that their
addresses have not changed.